Archive for Religious

Aug
05

Wages

Posted by: rodneyholt | Comments (0)

What if your income came from tips like a waiter or waitress does?

Would a cashier at the store act differently if they were paid according to how well they served their customer?

This made me think about serving.  If I am greeting, being an usher, on the hospitality team, on the parking team or guest services, would I get a tip for serving my guest?  Would I exceed their expectations?  Don’t get confused, I am not looking for compensation.  I just wonder if we applied the same “work” principles to serving, would our level of excellence increase?

I think about the waitress I had last week. She made eye contact with my entire family. She spoke to all of us and it didn’t feel forced or fake, she was sincere.
She answered our questions, dealt with my kids not behaving perfectly, took care of me after I was inconvenienced by not having something on the menu.  This was all with a smile on her face. She chose to be happy and serve us like we were the only people in the restaurant.

Wouldn’t you want your church staff and volunteers to serve as if they were getting a tip for their service?

I know we volunteer our time in some of these roles. But, would we get a tip for our service? Or would they go complain about the awful customer service
they received?  They came in to hear God’s word and left thinking “if they hate their position why don’t they leave?” Don’t tell me you haven’t said that before about someone you have experienced
in the business world.

So, my question to you is how are you serving your guests?

Categories : Religious
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Jul
22

Five Senses

Posted by: rodneyholt | Comments (0)

Someone recently asked me what I look for on the Welcome Team at my church. I instantly think of the 5 senses, hearing, sight, touch, smell, & taste.  Here is why:

o   Hearing: I prefer music for outside and inside the lobby, not too loud & hard, but an upbeat music. This helps with the excitement. Also, love to hear people being greeted and made to feel welcome, like they are a part of the family.

o   Sight: What does the building look like? Is it clean, even on the outside?  Is the trash full, are there cigarette butts on the ground, is it dusty, are there handwritten signs?  And the list could go on and on. Does it have proper signing? Where are the restrooms, kids area, information area, auditorium? Are there pictures telling a story of the church?

o   Touch: I prefer to put something in our guests hands that lead to action, for example bulletins, or as we call them talk notes. They can help an attender follow along with the message and gives them something tangible to refer to when they leave.

o   Smell: When you walk in the building you want to have a good scent, such as the smell of fresh coffee or flowers.  Also important to keep the restrooms clean and smelling good.

o   Taste: Snacks and drinks definitely help people feel comfortable.

NOTE: If you have more than one service make sure you repeat this for every service.

Categories : Religious
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Jul
15

Jesus had twelve

Posted by: rodneyholt | Comments (1)

What makes you think you can lead over 600 people when Jesus only led 12?  I remember when my pastor Chris Spradlin asked me this question.  We were discussing volunteers on our Welcome Team. This question was a major paradigm shift in my life and my way of thinking.

It was then that I decided the search for my twelve was on. I already had my twelve in mind, but I needed to sell them on the vision of what we were going to do.

I found twelve leaders to pour into and asked them to also find twelve leaders and pour into them.  This concept helped us to make what was a large team, smaller. We were always looking for leaders.  We eventually started looking for our three, these three were people who could replace us. Our job was to develop leaders to lead others, to spend time with them, to get to know them and not just their name, to learn about their family, how long they had been attending, & how long they had been volunteering at the church. We also wanted to know what they were passionate about.  We did spiritual gift tests and personality tests to find what their strengths were.  We learned how to better communicate with them. We did book studies, training sessions, had lunches, just talked, laughed, griped and planned on what WE could do to improve the team.

Our team became small and these twelve were helping to change the team.

It was no longer about one because there is only ONE who can do it all.

So my question is, who are your twelve?

Categories : Religious
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When I worked for Lifechurch.tv they called their “Welcome Team” another name, the “Host Team”.  Not sure how they came up with this name, but here is my interpretation of why they chose it.

Have you ever hosted a party at your home? That explains it! I can see how this name would represent a Welcome Team at a church.

If you were hosting a party at your home you would greet every person that came with open arms. Your excitement couldn’t be contained. Everyone would be able see it on your face, hear it in your voice and see from your actions.  You would greet them with a sincere greeting, not just a hi, thanks for coming.

When you host a party your normally say “thank you for coming, I’m so glad you made it, come on in. Make yourself comfortable, better yet make yourself at home!  The host would ask them if they would like something to drink and show them where the snacks are.

Does all of this make sense to you? If you are having a party, the host gives great customer service. So consider this, we are hosting a party every week at church. Do we show the same enthusiasm to our guests that enter through our doors?

Unfortunately, I don’t always see this kind of customer service at church. Why?  Aren’t we having a celebration? We are discussing the word of God. Plus someone will leave your party having a relationship with Jesus Christ!

Is your team hot, cold or lukewarm?  What can you do to improve it?

Categories : Religious
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Apr
21

Aha Moment

Posted by: rodneyholt | Comments (4)

Have you ever had an “AHa Moment?”

I remember it so well, it was like yesterday, but in reality it was a few years ago. We were in a staff meeting and I was talking to my good friend, Gina Mcclain. What she said still haunts me.  She said, “if we moved or left, would our neighbors even notice?” She almost had tears in her eyes when she said this. We were discussing the community around where our church was located. We then changed it to our neighbors where we live. Would they notice or even care if we moved?

This conversation with Gina jacked me up.

Here we were, pastors at one the largest churches in America, discussing if our community where our church was located would notice if we left the community. Even worse, we discussed if our neighbors where we lived would even notice.  The answer for both of us was, I don’t think our neighbors would miss us where we live. The church, ah, they will be okay. They would go somewhere else.

Right then a bell went off in my head and said this has to change. I know it has changed at the church level for a fact. I am on fire for the neighbors of the church. It was like someone poured gasoline on a fire already burning in my heart. My world has changed and how I see it has changed for the better.

So if you moved would anyone notice?

Categories : Religious
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Apr
13

Do you really love your neighbor?

Posted by: rodneyholt | Comments (1)

I have been thinking a lot about the community I live in and pastor in.  I have asked myself “What am I doing to help”? Especially the inner city community. The church I work at is in the inner city. Okay, I am not in New York where there are millions and millions of people, but does this matter? How am I engaging and pouring into my community?
 
Here’s some thoughts on what I am thinking about the inner city where I pastor. I would like for you to be thinking about where you are. It could be your neighborhood, where your church is located, where you work.
 
Get out of your comfort zone and get to know your neighbors. Sounds easy, but if it were, there would be more people doing it. I got out and met the local business owners where our church is located, this is my community. By doing this, I found out there is an overseas mission organization across the street from me. Hardly anyone I spoke to knew they were there. I also met a store owner and found out the homeless people shop there and at the local Dollar Store.  I met the owners of a local homelss shelter. They are some of the most wonderful people I have ever met. We are now starting to partner with them on many things. I am going to start teaching a Bible study at their shelter, they come to our church, they attend small groups and they love helping their neighbors.
 
It is important to meet your city leaders and with other organizations. My focused has changed now from the inward location to the outskirts of town.
 
Here’s a question I want to leave you with: If you moved or your church went out of business would people care? Or would they say Oh No, you can’t go.

Categories : Religious
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Apr
01

Resurrection House

Posted by: rodneyholt | Comments (0)

 Last Friday, has to be one of the most memorable moments of my life.
>

> Did I go bungee jumping?  No. Skydiving? No. Attend a March Madness game in person?  No.
>
> I had the honor and priviledge of worshipping with 56 homeless people. They are staying 2 blocks from my church at a place called the Resurrection House. We held a special service for them. Our desire is they would start attending on Sundays with the rest of our community.
>
> It was a very cool evening & I will never forget it. I loved hearing them repeat versus out of the Bible. They paid attention to every word of the message. At the end of the night, 13 people accepted Jesus Christ to be their Lord and Saviour. My heart melted and my excitement was so overwhelming I could hardly sleep that night. I get excited just thinking about it.

Categories : Religious
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Mar
25

Sun Stand Still Prayer

Posted by: rodneyholt | Comments (0)

I have had allergies as long as I can remember. To put this nicely, I hate them. I have them year around. I took the allergy test at the Doctors office and I was allergic to everything but a horse and a feather. I knew it was bad when the doctor walked in the room and said. Whoa! I was swollen where they injected me with that junk. I tried to take shots but I couldn’t even get past the lowest dose. I kept swelling up and they would have to give me shots of adrenaline to calm me down. The shots made me sick so I said I’m done with that. I’ll live with it.

I heard a message this weekend called “Sun Stand Still” by Stephen Furtick. It was about praying a Sun Stand Still prayer. Not, just a weak prayer but one only God could get glory when your prayer becomes a reality. So my allergies are my prayer. No more taking medicine that makes me sleepy. No more  taking medicine, so I won’t sneeze or my head won’t explode. No more medicine so people won’t ask me what have you been smoking?

Categories : Religious
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Mar
10

Supreme Court

Posted by: rodneyholt | Comments (0)

Last week the Supreme Court made a decision that it was legal for the church in Kansas to protest funerals of soldiers. It would violate their freedom of speech if we didn’t allow it.
 
This topic had my brain racing. Freedom of speech my foot. They can protest a funeral but we can’t pray in school. We can’t have 10 commandments in courthouses, no Christmas parties in schools either. Where’s the freedom of speech for this?
 
Then I started thinking what would I do if I was a pastor at one of these funerals? How would I react? My first thought was, I would go down swinging. Maybe even spend a night in jail. Then I came back to reality. After a day of processing this I decided I would go pray with them and for them. It wouldn’t be easy but I would have to travel the path that had been least traveled.
 
What would you do?

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Dec
06

Update from Rodney

Posted by: rodneyholt | Comments (4)

I just want to let you all know about a few changes in my life. God has been stirring in me for the past several months that something was going to be changing in my life. If you do not know, I recently left LifeChurch.tv to pursue where God is calling me. It has been a stressful few months not knowing where I was going to be. The transition period has definitely stretched me.

Well to bring you up to date,  here is the plan that God has brought me to. He has opened a couple of different doors that I am really excited about. I am going to be selling auto & home  insurance with Jim Bryan Insurance in Edmond and also am going to be the Pastor of Chickasha Life Church in Chickasha!  I am excited that I get to do both things that I love!

The Chickasha Life Church will be launching in January. If you would like to help out or know someone in the Chickasha area, please let me know.

God is good!

Categories : Religious
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